What We Did

A SMALL SUBSET OF RETAIL PROJECTS OF WEST PALM CONSULTING

We consulted with retail companies (large chain store apparel operators), helping them to better understand their customers, find a sustainable path to growth, and achieve cost leadership while maintaining a high-performance organization. We have completed many projects with retail clients seeking to confront the largest challenges and opportunities presented by the industry’s continuous evolution.

We act as trusted advisers, supporting our clients in making strategic decisions about some of the toughest issues to address.
GROWTH

What We Accomplished

We acted as trusted advisers, supporting our clients in making strategic decisions about supply chain management, sourcing strategy, store operations excellence, customer insights and segmentation, and more. We helped our clients determine where to play in the future, how to benefit from new concept and format development, store portfolio optimization, omni-channel strategy, category management, pricing and promotion strategies, localization strategy, integrated cost management, and international and emerging markets growth, along with how to partner to increase revenue pools.

We lead cross-functional efforts to alter our clients’ financial, operational, and strategic directions to produce game-changing results.
TRANSFORMATION

What We Accomplished

We led cross-functional efforts to alter our clients’ financial, operational, and strategic directions to produce game-changing results.

Our focus is government (Public Sector) contracting in Federal, State, and Local markets. Our expertise is BUSINESS DEVELOPMENT, CAPTURE MANAGEMENT, and PROPOSAL MANAGEMENT.
CUSTOMER EXPERIENCE

What We Accomplished

We helped our clients develop unparalleled customer strategies. We helped them increase their customer engagement and retention while ensuring optimal service delivery, segmentation, and pricing.

Our focus is government (Public Sector) contracting in Federal, State, and Local markets. Our expertise is BUSINESS DEVELOPMENT, CAPTURE MANAGEMENT, and PROPOSAL MANAGEMENT.
ORGANIZATIONAL EFFECTIVENESS

What We Accomplished

We helped our clients align and set up their organizations to deliver on their objectives.

We elevate our clients’ efficiency and effectiveness so they can better serve their customers / constituents and stakeholders. We develop agile technology organizations and streamline back-end processes that please customers / constituents and stakeholders and generate savings.
SIMPLIFICATION

What We Accomplished

We elevated our clients’ efficiency and effectiveness so they could better serve their customers. We developed agile technology organizations and streamlined back-end processes that pleased their customers and generated savings.

Our focus is government (Public Sector) contracting in Federal, State, and Local markets. Our expertise is BUSINESS DEVELOPMENT, CAPTURE MANAGEMENT, and PROPOSAL MANAGEMENT.
DIGITAL

What We Accomplished

We helped our clients use digital and advanced analytics to deliver on core strategy, delight their customers, and operate smarter and faster.

CAPITAL MARKETS

What We Accomplished

We linked strategy and total shareholder return to help our clients create value.

Our focus is government (Public Sector) contracting in Federal, State, and Local markets. Our expertise is BUSINESS DEVELOPMENT, CAPTURE MANAGEMENT, and PROPOSAL MANAGEMENT.
DEALING WITH UNCERTAINTY

What We Accomplished

We helped our clients decide how they would participate in industry consolidation, keep their profit pools from declining, and how to be more successful by identifying where and how to build the most value. We assisted them in growing store networks, localizing assortments, building omni-channel capabilities, launching new formats, improving cost positions, how to deal with business boundaries in the market blurring, and which bets to make on the major ongoing technological and infrastructural transition.

Our focus is government (Public Sector) contracting in Federal, State, and Local markets. Our expertise is BUSINESS DEVELOPMENT, CAPTURE MANAGEMENT, and PROPOSAL MANAGEMENT.
CONCLUSION

What We Accomplished

We worked with our clients as an integrated team, from frontline to C-suite, to make change stick. Our team brought cross-sector expertise and key insights about how the broader retail industry was evolving.